现代企业物流特点：随着企业物流的开展，不但物流活动的范围和功用进一步扩展，其特点与传统物流相比有如下几个特点：1 信息化的运用2 客户关系管理3 物流机能整合
Characteristics of Modern Logistics Enterprises
The characteristics of modern enterprise logistics: With the development of enterprise logistics, not only the scope and function of logistics activities are further expanded, but also its characteristics are as follows:
1. Application of Information Technology
The characteristics of modern logistics are that on the basis of traditional logistics, high-tech skills are introduced, that is, using computers to stop information networking and superstitious management of logistics information, thus slowing down the speed of logistics, improving the accuracy rate, increasing inventory and reducing the cost. In order to extend and reduce the function of traditional logistics. Information has replaced the position of the first element of "transport capacity" in traditional logistics, and the fragmentation of logistics information will be an important pillar of modern logistics. The development of logistics informationization makes enterprises respond more quickly, operate more standard, serve more one-sided, function more diverse and information more modern.
Modern logistics is customer service logistics, customer service is the motive force of logistics innovation. Traditional logistics management focuses on the integration of external operations and organizations. Service quality is still the secondary management focus for downstream users. In the form of supply chain management, enterprises gradually emphasize the integration between enterprises, and gradually focus on marketing and customer relationship management at the beginning. Logistics management has been promoted from the disposal of goods to the value scheme management of goods, tailoring the goods and services they need. In particular, a series of activities, such as product sales and after-sales service, have been added to emphasize customer service orientation in logistics operation with customer service as its value orientation.
3. Logistics Function Integration
In modern logistics, driven by greater competitiveness, enterprises will stop integrating according to their respective functions and set up logistics networks to cover up the minor cities in the country. According to the principle of mutual cooperation, member units optimize the allocation of resources, complete complementary and sharing of resources, and implement uniform documents and SOP standard operation sequence for customers. Through this combination of planning and operation, a highly integrated supply chain channel system is formed, which greatly improves the overall performance of the channel.
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